Privacy Policy

Ziwa Thukha Healthcare Services

Effective date: 15 July 2026

Last updated: 15 July 2026

1. Introduction

Ziwa Thukha Healthcare Services, also referred to as "ZWTK," "we," "us," or "our," respects the privacy of individuals who visit our website or apply for employment with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information through the ZWTK HR and Careers website.

This policy applies to:

• Visitors to the ZWTK HR and Careers website.
• Individuals reviewing employment opportunities.
• Candidates submitting employment applications.
• Candidates uploading CVs or resumes.
• Individuals contacting the ZWTK HR & Admin Department regarding recruitment.

This policy does not govern employee records collected after a candidate is hired. Employee information is managed under separate internal HR policies.

2. Information We Collect

The information we collect depends on how you use the website.

2.1 Website and technical information

When you visit the website, certain technical information may be collected automatically, including:

• Internet Protocol address.
• Browser type.
• Device type.
• Operating system.
• General location derived from the Internet Protocol address.
• Pages visited.
• Date and time of access.
• Referring website.
• Error, security, and performance logs.
• Language and website preferences.

This information is used to operate, protect, troubleshoot, and improve the website.

2.2 Information provided in an employment application

When you submit an employment application, we may collect:

• Full name in Myanmar.
• Full name in English, when provided.
• Primary telephone number.
• Viber availability or alternate Viber number.
• Email address, when provided.
• Telegram username, when provided.
• Township or city.
• Confirmation that you are at least 18 years old.
• Education and field of study.
• Employment history.
• Relevant work experience.
• Skills and software knowledge.
• Current or most recent employer and position.
• Reason for seeking a new position.
• Expected salary.
• Earliest available starting date.
• Notice period.
• Shift, weekend, public holiday, night-duty, and overtime availability.
• Transportation or commuting information.
• Employee referral information.
• How you learned about the vacancy.
• Answers to position-specific questions.
• Recruitment declaration and consent.
• Any other information you voluntarily include in your application or CV.

2.3 CV and supporting documents

When you upload or otherwise submit a CV or resume, it may contain:

• Employment history.
• Education.
• Professional qualifications.
• Professional registrations or licences.
• Skills.
• References.
• Contact information.
• Other information voluntarily included by the candidate.

Candidates should not include unnecessary sensitive information in their CVs.

2.4 Information not requested during the initial application

ZWTK does not request the following through the initial online employment application:

• Full NRC number.
• NRC copy.
• Passport copy.
• Date of birth.
• Religion.
• Ethnicity.
• Marital status.
• Detailed medical information.
• Full residential address.
• Candidate photograph.
• Bank information.

Identity, licence, qualification, medical, or onboarding documents may be requested later from shortlisted or selected candidates through a separate, restricted HR process.

3. How We Collect Information

We may collect information when you:

• Visit the ZWTK HR and Careers website.
• View a vacancy.
• Complete an employment application.
• Upload a CV.
• Contact HR by email, telephone, Viber, or Reception.
• Participate in an interview or recruitment process.
• Provide additional documents requested by HR.
• Are referred by an existing employee or another authorized person.

4. How We Use Your Information

ZWTK may use personal information to:

• Receive and record employment applications.
• Identify the vacancy for which you applied.
• Review qualifications, skills, and experience.
• Determine suitability for a vacancy.
• Conduct HR screening.
• Contact candidates by telephone, Viber, email, or another provided channel.
• Arrange interviews.
• Verify qualifications, professional licences, employment history, or references.
• Manage shortlisting, offers, rejection, withdrawal, and hiring decisions.
• Detect possible duplicate applications.
• Maintain recruitment records.
• Respond to candidate questions.
• Protect the website and recruitment system from spam, fraud, misuse, or unauthorized access.
• Investigate technical or security incidents.
• Meet applicable legal, regulatory, audit, or internal governance requirements.
• Improve our recruitment process and website.

Submitting an application does not guarantee an interview, offer, or employment.

5. Recruitment Decisions

ZWTK does not use automatic artificial intelligence scoring to make final hiring or rejection decisions through this website.

Recruitment decisions are reviewed and made by authorized HR personnel, hiring managers, or management representatives.

Information provided by candidates should be accurate and complete. Materially false or misleading information may affect an application or employment decision.

6. Storage of Candidate Information

The ZWTK HR website may use the following services:

Google Sheets

Application details and recruitment records may be stored in a private Google Sheet accessible only to authorized HR personnel, authorized management, and approved technical service accounts.

Google Drive

CVs and authorized recruitment documents may be stored in restricted Google Drive folders.

Candidate files are not intended to be publicly accessible and must not be shared using public or "Anyone with the link" permissions.

Vercel

The public website and its secure server functions may be hosted through Vercel. Technical information such as server logs, Internet Protocol addresses, device details, and request information may be processed to operate and secure the website.

GitHub

GitHub is used for website source-code management and deployment.

Candidate applications, CVs, recruitment records, Google credentials, and private candidate information must not be intentionally stored in the GitHub repository.

7. Who May Access Your Information

Candidate information may be accessed only when reasonably necessary by:

• ZWTK HR & Admin Department personnel.
• Authorized hiring managers.
• Authorized department heads.
• Authorized management representatives.
• Approved information technology or digital transformation personnel providing system support.
• Approved cloud or technology service providers.
• Professional advisers, auditors, regulators, or legal authorities when required.

Access is provided according to role and business need.

HR personnel should not access or disclose candidate information for personal or unrelated purposes.

8. Sharing and Disclosure

ZWTK does not sell or rent candidate personal information.

We may disclose information:

• To authorized ZWTK personnel involved in recruitment.
• To service providers supporting website hosting, data storage, security, or system maintenance.
• With your consent.
• To verify qualifications, licences, references, or employment history.
• When required by applicable law, court order, regulation, or enforceable governmental request.
• To investigate fraud, misuse, security incidents, or unlawful activity.
• To protect the safety, rights, or property of ZWTK, candidates, employees, patients, or the public.
• In connection with an organizational restructuring, transfer, or similar business event, subject to appropriate confidentiality measures.

We will not publicly publish candidate applications, CVs, contact details, HR notes, interview records, or recruitment decisions.

9. International Processing

Some technology providers used by ZWTK may operate infrastructure or process information outside Myanmar.

As a result, candidate information may be processed or stored in another country where a service provider operates.

ZWTK will take reasonable steps to restrict access, maintain confidentiality, and use appropriate security settings when using these services.

10. Data Retention

Applications from candidates who are not hired may normally be retained for up to 12 months from the application date.

Information may be retained for a longer period when:

• The candidate agrees to be considered for future vacancies.
• The application remains active.
• An offer or hiring process is in progress.
• Retention is required for legal, regulatory, dispute, audit, security, or operational purposes.
• A complaint or investigation is ongoing.

When information is no longer required, ZWTK may securely delete or anonymize it.

Records relating to hired candidates may be transferred into the employee HR record and retained under applicable employee-record policies.

11. Candidate Rights and Requests

Candidates may contact ZWTK HR to request:

• Confirmation of whether their application is held.
• Access to personal information they submitted.
• Correction of inaccurate or incomplete information.
• Updating of contact details.
• Withdrawal of an active application.
• Deletion of information, where appropriate.
• Clarification regarding how their information is being used.
• Withdrawal of consent where processing depends on consent.

ZWTK may need to verify the requester's identity before completing a request.

A request may be limited or refused when information must be retained for legal, security, audit, dispute, fraud-prevention, or legitimate recruitment-record purposes.

Withdrawing an application or requesting deletion may prevent ZWTK from continuing to consider the candidate for employment.

12. Security

ZWTK uses reasonable administrative and technical safeguards intended to protect candidate information, including:

• Restricted Google Sheet and Google Drive permissions.
• Role-based access to the HR administration portal.
• Google Workspace account controls.
• Server-side access to Google services.
• Environment-variable protection for credentials.
• Input and file validation.
• File-type and file-size restrictions.
• Authentication for HR users.
• Access and change logs.
• Error and security monitoring.
• Private source-code repositories.
• Protection against unauthorized or duplicate submissions.
• Regular access reviews.

No internet-based system can guarantee complete security. Candidates should avoid submitting unnecessary sensitive information.

13. CV Uploads

Website CV uploads may be limited by file size and format.

Accepted formats may include:

• PDF.
• DOC.
• DOCX.

Candidates should ensure that:

• The document does not contain malware.
• The document belongs to the candidate.
• The information is accurate.
• References or third-party information are included only when appropriate.
• Unnecessary identity or sensitive information is removed.

CVs that cannot be uploaded through the website may be submitted through an HR-approved alternative channel such as email, Viber, or Reception.

14. Cookies and Similar Technologies

The website may use essential cookies or local browser storage to:

• Maintain language preferences.
• Protect forms.
• Prevent duplicate submissions.
• Maintain secure HR sessions.
• Support website functionality and security.

ZWTK does not intend to use candidate application information for targeted advertising.

When analytics or non-essential tracking tools are added in the future, this policy and any required cookie notice should be updated before those tools are activated.

You may configure your browser to block or delete cookies. Some website functions may not work correctly when essential cookies are disabled.

15. Children and Minimum Age

The online employment application is intended for individuals who are at least 18 years old.

Applicants are required to confirm that they are 18 years old or older.

Individuals below the required age should not submit personal information through the employment application unless the vacancy, applicable rules, and HR procedures specifically permit it.

16. Third-Party Links and Communication Channels

The website may contain links to third-party services or allow candidates to contact HR through email, Viber, telephone, or other platforms.

Those third-party services may have their own privacy policies and security practices.

ZWTK is not responsible for the independent privacy practices of third-party websites or communication platforms.

Candidates should avoid sending highly sensitive documents through an unapproved or unsecured communication channel.

17. Accuracy of Candidate Information

Candidates are responsible for providing accurate and current information.

Candidates should notify HR when important contact details or application information changes.

ZWTK may verify information provided during the recruitment process.

18. Changes to This Privacy Policy

ZWTK may update this Privacy Policy when:

• Recruitment procedures change.
• New website functions are introduced.
• Technology providers change.
• Security practices are updated.
• Legal or regulatory requirements change.

The latest version will be published on the website with an updated effective date.

Material changes may be communicated through the website or through another appropriate channel.

19. Contact Information

For questions, corrections, withdrawal requests, or privacy-related concerns, contact:

Ziwa Thukha Healthcare Services

HR & Admin Department

Email: hr@ziwathukha.com.mm

Viber: 09 252 537 640

In person: Ziwa Thukha Healthcare Services Reception

When contacting HR about an existing application, include:

• Candidate name.
• Applied position.
• Primary telephone number.
• Candidate ID, when available.

Do not send passwords, banking details, or unnecessary identity documents in a general privacy request.

20. Candidate Acknowledgement

By submitting an employment application, you confirm that:

• You have read this Privacy Policy.
• The information you provide is accurate to the best of your knowledge.
• ZWTK may use your information for recruitment and verification purposes.
• ZWTK may contact you using the details you provide.
• Submission does not guarantee an interview, offer, or employment.